At Jamatev, we are committed to safeguarding your privacy and handling your personal information responsibly. This User Data Deletion Policy outlines how we collect, use, store, and delete your personal data in compliance with:
We offer telecommunications and virtual services such as cheap SME data, airtime top-up, light bill payment, exam scratch cards, data PINs, cable TV subscriptions, and more via our platform.
During the account registration and service usage process, we collect the following personal data:
This information is required to provide personalized services, process transactions, manage your account, and offer support.
Your personal information is only used for the following purposes:
We do not sell, rent, or trade your personal data to any third party under any circumstances.
We may share your data only with trusted third-party service providers strictly as necessary to process payments or deliver services (e.g. payment gateways, utility companies).
All third-party service providers we use comply with data protection laws and are contractually bound not to sell or misuse your data.
If you use our mobile app, any third-party SDKs or services integrated are also reviewed to ensure compliance with Google Play User Data Policies.
You have the right to request account and data deletion at any time, and we will fulfill this request without delay.
You may submit a request through any of the following verified channels:
We do not store any user data post-deletion, except where retention is required for legal or fraud prevention purposes (e.g. financial records in accordance with Nigerian tax laws or to comply with court orders).
Your personal data is stored only as long as your account is active or as required for:
Once data is no longer needed, it is deleted permanently from our servers in a secure manner using industry-standard data wiping protocols.
We implement modern cryptographic standards (HTTPS, encryption, secure access) to protect your personal data during transmission and storage.
Only authorized personnel have access to user data, and all access is logged and monitored regularly to prevent unauthorized usage.
Jamatev services are not intended for users under the age of 18. We do not knowingly collect or store data from minors. If we become aware of such data being stored, we will delete it immediately.
Jamatev complies with all applicable data protection laws, including:
We will continue to monitor regulatory updates and update this policy as required.
For any inquiries or concerns regarding this User Data Deletion Policy, please contact:
This User Data Deletion Policy was last updated on November 25, 2025. By using our services, you acknowledge that you have read and agreed to this policy.
Authorized by:
Jamatev Technology Ventures
Website: https://jamatev.com
Email: support@jamatev.com